Scheduling Coordinator

• Provide concierge-level customer service to patients, referring offices, and team members by phone, in person, and electronically
• Greet patients and visitors promptly and courteously
• Answer phone calls promptly
• Schedule appointments to optimize patient satisfaction, provider time, and use of exam and treatment rooms
• Prepare a daily schedule for each provider
• Prepare patient charts
• Manage patient flow to reduce wait times
• Assist patients as necessary
• Maintain a neat and orderly reception area
• Maintain professional relationships with referring offices
• Maintain confidentiality in accordance with HIPAA
• Perform other related duties as assigned

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