Scheduling Coordinator

• Provide concierge level customer service to patients, referring offices, and team members by phone, in person, and through electronic communication
• Greet patients and visitors immediately upon arrival with a friendly demeanor
• Answer the phone promptly with a smile
• Schedule appointments to optimize patient satisfaction, provider time, and use of exam and treatment rooms
• Prepare a daily schedule for each provider
• Prepare patient charts
• Manage patient flow to reduce patient wait time
• Assist patients as necessary
• Maintain the reception area in a neat and orderly condition
• Maintain professional relationships with referring offices
• Maintain confidentiality of all information in accordance with HIPAA
• Perform other related duties as assigned

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