Scheduling Coordinator

• Schedule appointments with external network specialists for consultations and procedures ordered by PACE Primary Care Physicians
• Prioritize scheduling based on Expected By Date and clinical urgency
• Collaborate with clinical teams to manage participant flow and timely access to care
• Document appointment data and updates accurately in Epic
• Liaise with participants, caregivers, providers, and external specialist offices
• Notify participants and families of appointment details
• Coordinate referrals, specialty care services, authorizations, consultation notes, and diagnostic testing results
• Perform participant check-in, appointment management, and other front-office clinic support
• Coordinate with the Interdisciplinary Team, Transportation Department, Adult Day Health Center, and clinic staff
• Participate in IDT meetings as appropriate
• Manage schedule changes, transportation adjustments, medically necessary escorts, and coverage needs
• Support internal audits, quality reviews, and process improvement initiatives
• Perform other duties assigned by the Regional Scheduling Manager

Explore Scheduling Coordinator at InnovAge. Review requirements and application details.