Security Analyst

• Provide daily operational support for Palo Alto Firewalls, including policy changes, rule reviews, object updates, troubleshooting, and firewall hygiene coordination
• Support Netskope operations, including policy administration, troubleshooting, configuration updates, and secure web gateway or cloud access security use cases
• Support CrowdStrike operations, including sensor health checks, policy updates, exclusion reviews, and troubleshooting
• Support Carbon Black operations, including agent health monitoring, policy maintenance, workstation and server troubleshooting, configuration updates, and coordination with endpoint engineering teams
• Respond to operational tickets, service requests, maintenance tasks, and change activities within defined service level expectations
• Investigate and resolve security tool performance, connectivity, policy enforcement, endpoint agent, and user-impact issues
• Perform platform maintenance, configuration reviews, version validation, health checks, and documentation updates
• Partner with security engineering, infrastructure, endpoint, network, and vendor teams on complex technical issues
• Maintain operational documentation, standard operating procedures, troubleshooting guides, escalation paths, and knowledge base articles
• Identify opportunities to improve operational efficiency, reduce recurring incidents, strengthen security controls, and improve service quality

Security Analyst jobs in Minnesota

Cyber Security Analyst