Security Operations

• Perform level-1 triage of alarms, events, and threats escalated by the SOC and globally deployed SIEM
• Action mitigation plans according to SLA for malware, insider threats, external compromise, and other threats
• Maintain and troubleshoot security systems across market networks, endpoints, and user accounts
• Track security-tool coverage and assist with deployments, upgrades, changes, and global projects
• Track and report security non-compliance related to endpoint coverage, device hardening, Active Directory accounts, and other assigned areas
• Provide security guidance to remediate incidents and issues within SLA
• Coordinate stakeholder responses to emergency threats involving firewalls, IDS, access control, email threat protection, and antivirus
• Collaborate with IT, Technology, Service Desk, and application owners across all countries on security matters
• Report security incidents and the global threat landscape to the Group Security Operations Manager
• Manage and maintain the vulnerability scanning platform, configure and control scans, produce market-level reporting, provide remediation guidance, and track follow-up
• Assist with findings from security tests, assessments, reports, and KPIs
• Promote and support good security practices across Digicel entities
• Collect logs and evidence for investigations and provide support as needed
• Perform other duties as assigned

Explore Security Operations Specialist at Digicel Group. Review requirements and application details.