ServiceNow

• Provide technical architecture, design, and ongoing improvement of the ServiceNow platform
• Support ITS and university operational needs
• Provide technical leadership for platform design, integrations, workflow standards, automation solutions, AI-enabled functionality, data governance, and complex problem resolution
• Collaborate with analysts, developers, campus stakeholders, infrastructure teams, security, and ITS leadership
• Guide project work and review technical solutions
• Support platform decisions affecting multiple teams or services
• Help define technical direction and ensure alignment with operational needs, supportability, and university standards

Explore ServiceNow Architect at Iowa State University School of…. Review requirements and application details.