ServiceNow

• Administer, configure, maintain, and support the ServiceNow platform and core ITSM capabilities
• Manage users, groups, roles, access, forms, fields, notifications, catalog items, and standard workflows
• Support Incident, Request, Problem, Change, Knowledge, and Service Catalog processes
• Troubleshoot platform and configuration issues and partner with technical teams on complex problems or integrations
• Configure forms, tables, fields, UI policies, business rules, workflows, Flow Designer, notifications, reports, and dashboards
• Support platform upgrades, patches, testing, reporting, dashboards, and routine platform health activities
• Support and administer emerging ServiceNow AI capabilities, including Now Assist, Virtual Agent/chatbot functionality, and AI-driven automation
• Identify opportunities to improve self-service, automate manual processes, and enhance the user experience
• Maintain platform documentation and follow security, change, and governance standards
• Perform other duties as assigned
• Comply with all policies and standards

ServiceNow jobs in Kansas

IT ServiceNow Administrator