ServiceNow

• Design, develop, test, and deploy custom applications and enhancements within the ServiceNow platform
• Support and maintain IT Asset Management (ITAM), Configuration Management Database (CMDB), and IT Service Management (ITSM) processes and applications
• Partner with business stakeholders, managers, customers, and technical teams to gather, refine, and implement software development requirements
• Provide ServiceNow technical support, consultation, and troubleshooting for platform users and stakeholders
• Troubleshoot and resolve system defects, performance issues, and configuration challenges
• Create and maintain technical documentation, reports, and user-facing support materials
• Participate in User Acceptance Testing, Technical Exchange Meetings, platform upgrades, and Agile development activities

ServiceNow jobs in Maryland

ServiceNow Developer, SNOW SME