Shipping Coordinator

• Process customer orders in a timely and accurate manner
• Generate related paperwork and information for customer orders, checking special requests and shipping paperwork
• Coordinate special and last-minute shipping requests with the operations department
• Prioritize customer orders according to scheduled pickup time or pier cutoff
• Provide shipping and tracking information
• Respond to customer inquiries concerning receipts, shipments, and inventory counts
• Report customer feedback and signs of dissatisfaction to management
• Oversee order paperwork and maintain corresponding files
• Maintain the DSV Work Instructions Manual
• Answer phone calls and operate office machines and computers
• Enter and verify data regarding customer orders, shipments, receipts, and adjustments
• Ensure the accuracy of receiving and shipping documents
• Gather and maintain shipping and receiving records
• Assist in resolving discrepancies
• Collect inbound freight documentation and route it to the proper record-keeping unit
• Provide backup clerical support and perform other assigned duties

Shipping Coordinator jobs in Texas

Shipping and Receiving Clerk, Coordinator