Solutions Engineer

• Assess customer processes for automation potential and select suitable platforms
• Develop solution concepts for voice and chatbot implementations
• Assess and communicate technical feasibility, effort, and risks
• Configure and build voicebots and chatbots on established Conversational AI platforms
• Develop, test, and optimize prompts and dialogue flows
• Perform quality assurance and continuously improve bot performance
• Connect interfaces to customer systems, including APIs and data flows
• Implement technical solutions using JavaScript and Python
• Take end-to-end responsibility for projects, from technology assessment and configuration through go-live
• Manage projects and communicate with stakeholders
• Collaborate with customer IT teams on system integration
• Create and maintain technical documentation covering configurations, interfaces, and prompt libraries
• Share knowledge within the team

Solutions Engineer jobs in Bosnia and Herzegovina

Conversational AI Solution Engineer