Solutions Engineer

• Advise, consult, and help improve clients’ organizational effectiveness
• Manage existing business customer relationships and onboard new strategic business clients
• Introduce features and assist with campaign creation and optimization
• Cultivate successful, long-term client relationships
• Contribute to scalable account management operations for future accounts
• Provide regular, proactive two-way communication between clients and teams
• Use client feedback to inform product and operations teams
• Resolve client issues efficiently and tactfully, and implement preventative solutions
• Serve as a subject matter expert
• Manage campaign delivery processes and reporting, independently or through external partner teams
• Work closely with cross-functional project teams to maintain continuous product knowledge
• Manage contracts and renewals, and coordinate with Finance and customers on invoices and payment collections
• Provide specialized support for TikTok advertising customers and own the end-to-end customer experience

Explore Client Solutions Manager at Aleph Group, Inc. Review requirements and application details.