Solutions Engineer

• Support pre-sales technical discovery and qualification for qualified opportunities, especially enterprise, strategic, API-heavy, or high-potential clients
• Translate client requirements into practical solution designs using Reap’s products, APIs, workflows, and implementation patterns
• Help Sales identify technical risks, integration complexity, operational dependencies, and activation blockers before commitment
• Help clients move from technical go-live to meaningful activation and real usage
• Partner with Product, Engineering, Operations, Compliance, Customer Growth, and Customer Experience to unblock client journeys and improve activation outcomes
• Turn repeated client questions and implementation issues into better documentation, enablement, tooling, automation, and product feedback
• Work directly with clients from technical discovery through solution design, implementation, activation, and successful usage
• Report to the Head of Forward Deployed Engineering as an individual contributor

Explore Senior Solution Engineer, Mandarin Speaker at Reap. Review requirements and application details.

Senior Solution Engineer, Mandarin Speaker

• Support pre-sales technical discovery and qualification for qualified opportunities, especially enterprise, strategic, API-heavy, or high-potential clients
• Translate client requirements into practical solution designs using Reap’s products, APIs, workflows, and implementation patterns
• Help Sales identify technical risks, integration complexity, operational dependencies, and activation blockers before commitment
• Help clients move from technical go-live to meaningful activation and real usage
• Partner with Product, Engineering, Operations, Compliance, Customer Growth, and Technical Customer Experience to unblock client journeys and improve activation outcomes
• Turn repeated client questions and implementation issues into better documentation, enablement, tooling, automation, and product feedback
• Report to the Global Head of Solution Engineer as an individual contributor

Explore Senior Solution Engineer, APAC at Reap. Review requirements and application details.