Strategist

• Design and run scalable onboarding tracks, lifecycle campaigns, workshops, and adoption playbooks
• Drive customer adoption and activation of core use cases and expansion into new use cases
• Develop deep product expertise across the ElevenLabs platform, especially ElevenAgents and ElevenCreative
• Audit customer agent prompts, configurations, and feature setup to identify gaps
• Share recommendations as a value-add service to drive deeper adoption
• Track leading and lagging adoption metrics
• Partner with Revenue Operations to improve reporting capabilities
• Develop data-driven adoption strategies and playbooks across the regional customer base
• Partner with Account Management and Customer Experience on targeted adoption and enablement campaigns
• Deliver regional live workshops and webinars for opportunities and product releases
• Work with external implementation partners and internal teams to unify adoption strategy across the customer journey
• Collaborate with Solutions Engineering, GTM, Customer Experience, Product Marketing, and Engineering
• Partner with leadership on high-impact initiatives supporting the local GTM team and global results

Explore Adoption Strategist at ElevenLabs. Review requirements and application details.