Strategist

• Advise Tier 0 enterprise customers and executives across Customer Experience, Product, Operations, Digital, and Transformation
• Lead C-suite conversations positioning journey management as strategic enterprise infrastructure
• Translate ambiguous executive goals into structured, scalable journey-led transformation programs
• Build executive alignment across complex stakeholder groups, steering committees, and governance bodies
• Shape multi-year investment narratives, enterprise ROI frameworks, and expansion strategies
• Partner with Customer Success and Account Executive leadership on executive renewals, strategic account planning, and long-term growth
• Influence product direction by connecting enterprise needs, market signals, and executive priorities
• Define, evolve, and institutionalise global best practices, maturity models, and transformation frameworks
• Represent TheyDo externally through executive briefings, thought leadership, and industry forums
• Own outcomes including executive alignment, multi-year transformation commitments, strategic expansion programs, ROI/value narratives, NRR growth, and market/category leadership

Explore Lead Journey Management Strategist at TheyDo - Journey Management. Review requirements and application details.