Student

• Answer phone calls from staff, students, students’ family members, suppliers and customers
• Record details of queries relating to IT issues, finance matters and student immigration
• Resolve queries using solution instructions where possible
• Pass queries to specialist teams for further progress when needed
• Work shifts between 9am and 5pm, Monday to Friday
• Support the experience of students and internal and external university stakeholders

Student jobs in United Kingdom

Student Helpline Assistant – Student Experience