Student Advisor

• Support new student enrollment by partnering with Admissions and answering student queries
• Provide information on programs, costs, and funding options
• Develop and validate estimated financial plans and establish applicant timelines
• Advise on academic and Title IV financial aid programs, policies, procedures, and regulations
• Monitor student accounts and guide students on financial eligibility
• Evaluate academic and financial awards to promote positive student outcomes
• Identify academic and financial obstacles by analyzing student data
• Collaborate with students and departments to overcome obstacles and support student success
• Track enrollment, persistence, and graduation information using data and systems
• Recommend resources such as self-service tools, new student orientation, and online student community participation
• Document and preserve all student interactions in the designated institutional system
• Evaluate complex academic and financial situations using discretion and independent judgment
• Communicate with students through incoming and outgoing calls, chats, personalized emails, and SMS
• Meet and exceed service-level metrics in a fast-paced call-center environment

Student Advisor jobs in New Jersey

Student Support Advisor