Student Advisor

• Support new student enrollment by partnering with Admissions and answering student questions
• Provide information about programs, costs, and funding options
• Develop and validate estimated financial plans and establish timelines for applicants
• Advise students on academic, financial, and service-related matters throughout their educational journey
• Maintain knowledge of academic and Title IV financial aid programs, policies, procedures, and regulations
• Monitor student accounts and guide students on financial eligibility and academic and financial awards
• Identify academic and financial obstacles by analyzing student data and collaborate with students to overcome them
• Track enrollment, persistence, and graduation information using data and institutional systems
• Recommend resources such as self-service tools, new student orientation, and online student community participation
• Document and preserve all student interactions in designated institutional systems
• Evaluate complex academic and financial situations using discretion and independent judgment
• Provide support through incoming and outgoing calls, chats, personalized emails, and SMS
• Establish personalized relationships and advocate for students throughout the student life cycle
• Collaborate with faculty, staff, Admissions, and other departments to support student success through graduation
• Deliver one-call resolution and meet or exceed service-level metrics

Explore Student Support Advisor at DeVry University. Review requirements and application details.