Student Success Coach

• Build long-term relationships with students through coaching sessions, check-ins, and ongoing outreach
• Conduct proactive outreach via phone, text, and chat to keep students engaged and accountable
• Coach students through personal, academic, and motivational challenges
• Help students break down goals into actionable next steps
• Track student progress using various dashboards
• Complete forms such as deferrals and withdrawals
• Document notes clearly and consistently
• Manage and triage a caseload of 50–75 students by risk and term
• Collaborate with Admissions and Onboarding teams to clarify handoffs and student context
• Adapt to changing tools, processes, and term-based priorities

Explore Student Success Coach at Campus. Review requirements and application details.