Supervisor

• Lead the Control Tower team daily, organize workload and ensure correct operational handling
• Coach colleagues and support onboarding and training of new team members
• Follow up on key account customers and act as escalation point for specific or complex cases
• Evaluate import and export processes and propose improvements to management
• Collaborate with Sales, Customer Care, Procurement and other departments
• Monitor invoicing, data quality and monthly closing process
• Document and report handled cases
• Prepare for and participate in customer meetings
• Create and maintain SOPs for customers and DSV colleagues
• Ensure customer-specific operating procedures are followed
• Apply DSV Compliance requirements and ensure alignment with ISO 9001, ISO 14001, DSV Code of Conduct, and Safety & Security requirements

Explore Supervisor, Control Tower Seafreight at DSV - Global Transport and…. Review requirements and application details.