Supervisor

• Lead a team responsible for client support during overnight operations
• Balance hands-on intake responsibilities with team leadership
• Provide backup coverage when team members are unavailable
• Perform quality assurance reviews for adherence to company standards
• Prepare operational and productivity reports
• Track and report key performance indicators
• Request, track, and follow up on medical records
• Receive, review, and organize client documentation
• Support case progression by maintaining organized records
• Monitor individual and team performance against established goals
• Provide operational support and maintain quality standards

Supervisor jobs in Colombia

Intake Team Supervisor