Support Engineer

• Provide frontline and escalated support for manufacturing systems and operational technology
• Configure and troubleshoot Zebra printers using ZPL
• Support barcode scanners, production-floor workstations and displays, shop-floor networking, and connected IoT devices
• Troubleshoot and resolve hardware, software, application, and network issues affecting production
• Respond to manufacturing system incidents and coordinate cross-functional resolution efforts
• Support data-related tasks and production workflows, including basic SQL and Splunk query troubleshooting
• Coordinate IT support with the broader IT team
• Maintain knowledge-base articles and support documentation for supported systems and processes
• Help manufacturing and operations teams maintain reliable systems, processes, and uptime

Explore IT Production Support Technician at Saronic Technologies. Review requirements and application details.