Support Engineer

• Provide remote technical support services to external and internal users of Landmark environments and applications
• Support complex, unusual, or novel issues via telephone, email, and electronic channels
• Troubleshoot issues and review data quality
• Replicate end-user workflows and understand software functionality
• Propose solutions that meet immediate objectives and optimize software usage
• Contribute subject-matter expertise to software product enhancements and new product development
• Support custom installations, configurations, unusual data formatting, and unusual application functionality/workflows
• Escalate unresolvable issues to Research and Development
• Leverage Halliburton knowledge bases and guidance from technical experts
• Mentor and provide direction to Level I, II, and III analysts

Explore ESG Support Analyst IV at Halliburton. Review requirements and application details.