System Administrator

• Join the N2 support team
• Support critical environments for the RFID Project / Guardian Operation
• Ensure stability, monitoring, KPI creation, and agile response to events
• Work Monday through Friday, from 8:00 a.m. to 2:30 p.m.
• Participate in weekend on-call coverage, according to the team schedule, during daytime shifts from 5:30 a.m. to 5:30 p.m.
• Monitor and analyze metrics, logs, and traces in critical environments using Zabbix, Grafana, Dynatrace, Datadog, and Kibana/Elasticsearch
• Develop and update technical and operational dashboards and KPIs using Grafana, Dynatrace, Datadog, Kibana, and Power BI
• Handle incidents, problems, and service requests in Jira and other ITSM tools, applying ITIL practices and managing response SLAs
• Perform technical troubleshooting in operational, infrastructure, and application environments
• Identify error patterns and support the management of major incidents
• Develop scripts and automations, such as Python and Shell scripts, to optimize operational routines and alert response

Explore N2 Systems Administrator, Observability at GrooveTech. Review requirements and application details.