Systems Engineer

• Manage and maintain the uptime of server infrastructure
• Set up, manage, and support customer environments
• Work on projects and deliver customer environments
• Provide in-depth technical support to customers
• Further develop the automation platform
• Act as the point of contact for customers with custom solutions environments, including cloud, dedicated servers, firewalls, and load balancers
• Register and analyze issues and gather additional information through targeted questioning
• Provide fast, customer-focused solutions
• Follow up with customers and communicate effectively to improve customer satisfaction
• Develop solutions based on predefined requirements
• Take responsibility for implementation, documentation, and handover
• Monitor and maintain operational infrastructure, including backups, patching, monitoring, offline servers, and maintenance
• Escalate highly complex issues in a timely manner

Systems Engineer jobs in Belgium

Linux System Engineer