Systems Engineer

• Act as the highest level of technical escalation for Level 1–3 engineers
• Lead root cause analysis for complex infrastructure and cloud issues
• Mentor and guide technical team members
• Develop and maintain technical standards, procedures, and best practices
• Review and approve technical solutions and project designs
• Design, implement, and optimise Microsoft 365 environments
• Lead projects across Microsoft 365, Entra ID, Intune, security, SharePoint, Teams Phone, and Azure
• Implement and improve Zero Trust security frameworks
• Drive automation initiatives using PowerShell and Power Platform
• Design and support enterprise-grade networking environments
• Configure and troubleshoot firewalls, routing, switching, VLANs, VPNs, network security, WAN, and internet connectivity
• Lead architecture reviews and network improvement initiatives
• Provide advanced support across Ubiquiti, Sophos, and other network technologies
• Conduct security reviews and vulnerability assessments
• Design and implement cybersecurity controls and remediation plans
• Support compliance with relevant security frameworks and cyber insurance requirements
• Assist with incident response and security investigations
• Implement and manage SIEM and security monitoring solutions
• Lead the design and delivery of complex infrastructure and cloud projects
• Participate in solution scoping and pre-sales activities
• Identify technology opportunities and improvements with management
• Ensure projects are delivered to scope and a high standard
• Contribute to solution architecture and strategic technology planning
• Maintain technical documentation, diagrams, as-builts, knowledge articles, SOPs, project updates, and service records
• Drive continual service improvement and improve service quality, operational efficiency, security, and technical standards
• Act as a trusted technical advisor to clients
• Participate in technical strategy meetings and client reviews
• Translate technical solutions into clear business outcomes
• Maintain a high standard of customer service and professional conduct

Systems Engineer jobs in Sri Lanka

Senior Systems Engineer