Team Lead

• Oversee a team of project and/or operations staff within the Language Services department
• Ensure high standards in training, risk management, resource allocation, quality, and compliance
• Serve as a subject matter expert in localization workflows, language technology tools, and the clinical/pharmaceutical industry
• Coach and develop staff through knowledge-sharing, best-practice materials, process guides, and training tools
• Support the growth and integration of language services within ICON’s Clinical & Scientific Research division
• Build expertise in localization, language technology, clinical/pharmaceutical trends, and regulatory landscapes
• Guide junior staff on client needs, industry developments, and Life Sciences service-delivery challenges
• Support strategic client engagement, client retention, and sales initiatives
• Develop project-management practices and operational systems to improve efficiency, consistency, quality, and risk mitigation
• Manage team-level human resources, including performance development, staffing, engagement, and recognition
• Ensure delivery of high-quality, compliant language services across projects
• Manage complex or strategic project portfolios and act as a senior escalation point
• Identify and manage project risks and support proposal development
• Drive continuous improvement through client feedback, issue resolution, and operational learning
• Represent the department in internal and external meetings, including client reviews and strategic discussions
• Lead or contribute to CAPA investigations and champion localization quality-assurance practices
• Oversee staff onboarding and development
• Maintain department-specific project tools, checklists, and documentation
• Ensure compliance with applicable SOPs, policies, and procedures
• Perform additional duties as reasonably assigned

Team Lead jobs in Poland

Team Lead, Language Services