Team Leader

• Support team management
• Coordinate the unit’s activities, action plans and initiatives
• Coach and guide a team composed primarily of highly experienced professionals
• Assign tasks and activities and regularly monitor progress
• Support talent development and employee engagement
• Create a positive, motivating work environment
• Make recommendations on complex operational and conceptual projects and initiatives
• Interact with stakeholders across a wide range of fields
• Develop business positions and lead and influence senior management and decision-making bodies
• Identify, develop and recommend strategic directions and business positions
• Help determine the unit’s service offer and ensure projects and activities are planned and executed
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
• Develop training and skills development strategies and action plans
• Help resolve complaints and problems in accordance with organizational practices
• Play a non-decision-making role in hiring, performance management, discipline and skills development
• Manage the budget

Team Leader, Management Support

• Act as an ambassador of the Nespresso brand
• Ensure operational excellence and above-and-beyond customer experience
• Drive sales and achieve sales targets
• Debrief the team on key objectives and deliverables
• Analyze KPI reports and coach the team to successfully hit metrics
• Ensure effective communication with the team and store management
• Create a positive brand experience for all stakeholders
• Balance administrative and customer service tasks

Boutique Team Leader

• Support team management
• Coordinate the unit’s activities, action plans and initiatives
• Coach and guide a team composed primarily of highly experienced professionals
• Assign tasks and activities and regularly monitor progress
• Support talent development and employee engagement
• Create a positive, motivating work environment
• Exercise functional authority over the team and manage individual performance
• Make recommendations on operationally and conceptually complex projects and initiatives
• Interact with stakeholders across a wide range of fields
• Develop business positions and lead and influence senior management and decision-making bodies
• Identify, develop and recommend strategic directions and business positions
• Help determine the unit’s service offer and ensure projects and activities are planned and executed
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
• Develop training and skills development strategies and action plans for team members
• Help resolve complaints and problems in accordance with the organization’s practices
• Play a non-decision-making role in hiring, performance management, discipline and skills development
• Manage the budget

• Support team management
• Coordinate the unit’s activities, action plans and initiatives
• Coach and guide a team composed primarily of highly experienced professionals
• Assign tasks and activities and regularly monitor progress
• Support talent development and employee engagement
• Create a positive, motivating work environment
• Develop business positions and lead and influence senior management and decision-making bodies
• Identify, develop and recommend strategic directions and business positions
• Help determine the unit’s service offer and ensure projects and activities are planned and executed
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
• Develop training and skills development strategies and action plans for team members
• Help resolve complaints and problems in accordance with the organization’s practices
• Play a non-decision-making role in hiring, performance management, discipline and skills development
• Manage the budget

Team Leader – Management Support, Expertise Support

• Support team management
• Coordinate the unit’s activities, action plans and initiatives
• Coach and guide a team primarily composed of highly experienced professionals
• Assign tasks and activities and regularly monitor progress
• Support talent development and employee engagement
• Create a positive, motivating work environment
• Exercise functional authority over the team and manage individual performance
• Recommend planning and execution of complex operational and conceptual projects and initiatives
• Coordinate with stakeholders across a wide range of fields
• Develop business positions and lead and influence senior management and decision-making bodies
• Identify, develop and recommend strategic directions and business positions
• Help determine the unit’s service offer and ensure projects and activities are planned and executed
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
• Develop training and skills development strategies and action plans
• Help resolve complaints and problems in accordance with organizational practices
• Participate in hiring, performance management, discipline and skills development in a non-decision-making role
• Manage the budget