Team Leader

• Lead the team on the sales floor or department to create exceptional client experiences and achieve individual and team objectives
• Achieve commercial targets through efficient team organization and product management
• Improve commercial performance through product knowledge, sales and stock analysis, product rotation, replenishment supervision, and visual equipment oversight
• Lead a high-performing, client-facing, service-oriented team
• Coach and provide feedback to ensure clients receive the highest standard of experience
• Drive the digital in-store experience and use digital resources when face-to-face interaction is not possible
• Empower, develop, motivate, and work alongside the team to deliver an elevated customer experience
• Execute the strategic business plan and drive incremental sales through cross-functional partners and marketing opportunities
• Build a client book and establish client relationships to drive traffic and engagement
• Support the Store Manager in executing store strategy and achieving sales performance
• Contribute to business action plans that enhance sales by product category and client tier segment
• Provide specialized customer service and develop loyal client relationships through CRM initiatives
• Ensure floor-level efficiency in clienteling, display, merchandising, cleanliness, and grooming
• Build and maintain positive relationships with fellow advisors

Explore Team Leader at OTB. Review requirements and application details.