Technical Account Manager

• Act as the dedicated technical resource, assisting customers with platform configuration and use case strategy
• Advise on technical challenges and collaborate with Guardicore services and support teams to ensure speedy resolution
• Create a complete picture of each customer's environment, processes, and deployment characteristics
• Develop success plans aligned with customer objectives, driving customer value and growth
• Advocate for customers by coordinating with product, support, and services teams for long-term success
• Maintain operational excellence and manage key KPIs including Net and Gross Retention, NPS, and Customer Health

Explore Senior Technical Account Manager, Microsegmentation at Akamai Technologies. Review requirements and application details.