Technical Account Manager

• Manage partners on the sales pipeline
• Acquire new partners and optimize relationships with existing partners
• Directly manage key partner relationships to grow the developer solution business
• Ensure clients’ needs are met
• Increase acquisition and activation by winning new business
• Build strong customer relationships with key customer stakeholders and sponsors
• Provide technical support before and after activation
• Train customers to use Paga developer solution products
• Answer product-related queries in a timely manner
• Provide product performance reports to developers and stakeholders
• Develop ideas and lead the team in pursuing new business opportunities in Nigeria, Africa, and beyond
• Communicate Developer Solution product status updates to the team and stakeholders
• Liaise with departments regarding proposals, projects, legal, customer support, finance, marketing, and other issues

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