Technical Account Manager

• Drive success in achieving product plan goals through technical expertise in client services, training, and solution design
• Boost product sales by discovering and leveraging opportunities in the designated territory
• Advocate for product specifications at architectural and engineering firms and DOTs
• Develop relationships with architects, engineers, consultants, and specifiers
• Deliver technically accurate presentations and lunch-and-learns
• Guide customers and specifiers on product selection, application methods, and compliance requirements
• Monitor regional construction trends, competitor activity, and emerging technologies
• Track competitor products and market trends to inform sales strategies and product positioning
• Partner with Marketing, Inventory Planning, and R&D on field feedback and promotional campaigns
• Ensure products are specified and used in key projects from planning through execution
• Align new product launches with customer needs and drive early adoption
• Maintain accurate customer interaction, sales activity, and opportunity records in CRM tools
• Troubleshoot and resolve complex problems, making decisions under uncertainty
• Independently perform assignments and develop approaches to solutions
• May oversee project and assignment completion, including planning, assigning, monitoring, reviewing, and evaluating work
• Contribute to employees' professional development without hiring or firing authority

Technical Account Manager jobs in Pennsylvania

Technical Sales Representative