Technical Account Manager

• Lead and manage senior TAM Managers and TAM individual contributors across APAC
• Serve as a member of the APAC Services Leadership Team
• Collaborate with Regional Services Leadership Teams on strategic alignment, go-to-market, and growth initiatives
• Develop and execute strategies to grow the APAC TAM business alongside Consulting and Training
• Manage and optimize a consistent, capable, proactive, cross-functionally aligned TAM practice and delivery capability
• Champion TAM for senior sales stakeholders and support TAM selling to achieve targets
• Guide Technical Account Management in alignment with global guidelines and policies
• Engage with strategic customers to build relationships, deliver value, and support renewals and growth
• Provide hands-on support for strategic customer escalations
• Foster collaboration among Technical Support, Engineering, Product Management, Sales, Tech Sales, Consulting & Training, and customers
• Mentor, direct, and evaluate Managers and team members
• Develop and administer schedules and performance requirements
• Participate in hiring and cultivate a pipeline of talented candidates
• Travel as necessary to visit customers and attend conferences and events

Technical Account Manager jobs in Singapore

Director, Technical Account Management – APAC