Technical Customer Success

• Own the implementation side on projects from customer requirements and scoping through configuration, testing, launch, and post-launch support
• Serve as a technical contact for customers and internal delivery teams, helping ensure solutions are configured and used correctly
• Implement and troubleshoot integrations involving APIs, webhooks, SSO, email-domain services, customer websites, and third-party systems
• Use Postman, Jira, Confluence, Airtable, Git, Bitbucket, and browser developer tools to test configurations and investigate issues
• Work with JSON, XML, HTML, CSS, and related configuration data to translate customer needs into accurate product setups
• Manage multiple concurrent projects, communicate status and progress clearly, document findings, and escalate risks when needed
• Support launches across various time zones and internal and external meetings with APAC, EMEA, and US teams
• Help maintain and improve team documentation, templates, and processes to increase delivery quality and efficiency

Technical Customer Success jobs in Israel

Junior Technical Implementation Specialist