Technical Product Manager

• Own Business Insights business-partner success, including platform adoption, data trust, and reducing effort to obtain answers
• Own rollout readiness, customer-success deliverables, success measures, and the operating rhythm
• Partner with Product, Engineering, Analytics, and business leaders while leading without formal authority
• Define readiness criteria across data, tooling, training, support, and communications
• Own integrated rollout plans and sequencing across business domains
• Make go/no-go decisions at rollout gates and escalate conflicts between evidence and plans
• Develop onboarding playbooks, adoption and enablement plans, support models, escalation paths, and legacy-report transition plans
• Build scorecards, set baselines and targets, measure partner burden, and translate qualitative goals into metrics
• Manage day-to-day rollout and adoption relationships with business domains
• Translate the Business Insights vision into quarterly plans with owners, milestones, and measures
• Establish governance, reviews, checkpoints, and reporting cadences
• Lead change management through communications, training, and adoption tracking
• Anticipate risks, manage cross-functional dependencies, and escalate systemic issues
• Mentor program managers and cross-functional partners

Explore Principal TPM – Business Insights at Nordstrom. Review requirements and application details.