Technical Program Manager

• Lead the end-to-end delivery of multiple complex, technical programs at once, such as new market launches, card and payment network integrations, platform migrations, and regulatory or security initiatives.
• Work with engineering, product, design, QA, risk, compliance, and operations teams to define scope, requirements, milestones, and ownership.
• Build roadmaps that balance near-term deliverables with the longer-term technical direction of each program.
• Track progress, surface blockers early, and resolve cross-team dependencies across India and regional teams in Singapore and other markets.
• Anticipate risks across teams and systems, and put mitigation and contingency plans in place before they affect customers or deadlines.
• Use metrics throughout the program lifecycle (delivery health, quality, reliability, and business outcomes) so decisions are grounded in data.
• Communicate clearly with stakeholders at all levels, from engineering teams to senior leadership, through status updates, reviews, and presentations.
• Coordinate release planning for mobile (Android and iOS) and backend services, including launch readiness, rollouts, and post-launch reviews.
• Drive improvements to engineering processes, such as planning cadences, incident follow-ups, documentation standards, and delivery tooling.
• Help teams work well together by building a collaborative, accountable, and enjoyable program culture.