Technical Program Manager

• Lead requirement development and maintenance of workspace analytics, dashboards, scorecards, and executive reporting
• Analyze occupancy, capacity, utilization, allocation, and portfolio data to identify trends and opportunities
• Develop standardized reporting methodologies and governance practices to ensure data integrity and consistency
• Support recurring executive reporting and ad hoc analytical requests
• Provide analytical support for workplace transformation initiatives, consolidations, restacks, refreshes, and location strategy efforts
• Conduct scenario analysis and business impact assessments to support strategic decision making
• Partner with stakeholders to evaluate workspace requirements and optimize resource allocation
• Deliver recommendations balancing business needs, employee experience, and portfolio efficiency
• Collaborate with Workplace Management, Business Support, Corporate Real Estate, Technology, and Line of Business partners
• Consult with stakeholders to identify reporting requirements and analytical opportunities
• Present findings and recommendations to senior leaders
• Serve as a trusted advisor on workspace data, trends, and business performance metrics
• Support cross-functional initiatives requiring analytical expertise and reporting alignment
• Improve data quality, reporting automation, and analytical capabilities
• Support integration and validation of data from multiple workplace and business systems
• Develop KPIs and performance measures to monitor workspace effectiveness
• Analyze employee workspace behaviors and portfolio performance to identify optimization opportunities
• Lead process improvement initiatives to increase efficiency and reporting accuracy
• Maintain documentation, business requirements, and reporting inventories
• Promote continuous improvement, innovation, and operational excellence
• Define program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working
• Work with project sponsors, cross-functional teams, and project managers to develop scope, deliverables, resources, work plans, budgets, and timing for change initiatives
• Monitor task execution, program milestones, plans, progress, and KPIs
• Analyze and overcome program risks and produce reports for managers and stakeholders
• Identify requirements for cross-functional teams and external vendors
• Coordinate with program managers to resolve risks and opportunities across multiple projects
• Meet with stakeholders to provide transparency into project issues and decisions, uncover root causes, identify opportunities, and make recommendations

Explore Global Technology Program Manager at Bank of America. Review requirements and application details.