Technical Project Manager

• Own technical configuration for initial application setup and environment tuning for new and existing customer and internal deployments
• Translate business and customer requirements into concrete technical configurations
• Troubleshoot issues directly rather than only routing them to engineering
• Serve as the primary technical point of contact during implementation projects
• Develop and teach practical AI skills across the implementation team
• Create reusable AI-powered tools, scripts, or skills to support faster implementations
• Execute data and system migrations from legacy systems to Kivo
• Support the evolution of Kivo’s migration toolset by identifying process efficiencies and AI tooling
• Provide responsive technical support via email, chat, and ticketing systems such as Intercom and Jira
• Troubleshoot and resolve platform, configuration, and process-related issues
• Triage and escalate complex technical issues to Engineering or Product with reproduction steps and customer impact assessments
• Document common issues, resolutions, and best practices for the internal knowledge base

Technical Project Manager jobs in Oregon

Technical Implementation Manager