Technical Trainer

• Conduct technical training sessions at customer regional and national sales meetings and trade shows
• Attend ride-alongs with customer commercial sales managers to promote and educate customers on brake pads
• Present technical brake-pad information to technical and non-technical audiences of approximately 20–100 people
• Educate participants on brake friction material, product-line differentiation, manufacturing, quality, and testing
• Troubleshoot customer issues relating to brake-pad fit and function during customer visits
• Learn customers’ commercial sales programs and promotions
• Build ongoing customer relationships
• Coordinate training sessions and schedules with the customer training manager
• Attend annual internal company training with corporate, R&D, and company factories
• Issue timely weekly reports on customer visits
• Participate in weekly team conference calls
• Cover the Gulf Coast territory, including Alabama, Mississippi, Louisiana, Arkansas, and Tennessee