Technical Writer

• Develop, write, and edit technical documentation, including API docs, developer guides, reference documentation, and release notes
• Collaborate with product managers, engineers, and other documentation writers to gather information and ensure documentation accuracy and completeness
• Research technical information by interacting with subject matter experts, analyzing product specifications, and testing software
• Test documentation content and software features to validate accuracy
• Use CLI tools to test and document software features
• Manage and maintain existing documentation through updates, revisions, and deprecation of outdated content
• Implement and improve documentation processes and standards, including document management and Git-based version control
• Review documentation for technical accuracy and adherence to established guidelines
• Contribute to project planning and management for documentation deliverables
• Participate in product management discussions to align documentation with product strategy
• Own documentation strategy for a specific product area, prioritizing work based on adoption, support burden, user behavior, support tickets, and adoption data
• Partner with product and field teams to identify documentation gaps and propose content investments

Explore Senior Technical Writer at Kong Inc.. Review requirements and application details.