Technical Writer

• Partner with stakeholders to create engaging content that maximizes learning impact
• Design content structures and learning methods for blended, e-learning, instructor-led, and virtual classroom solutions
• Develop training materials across varied formats and delivery methods
• Apply adult learning best practices
• Review, quality-check, and update learning programs based on feedback
• Assess design impact and recommend best-practice improvements
• Set up and manage courses in the Net Health Learning Management System
• Build eLearning modules, job aids, instructional decks, storyboards, and video scripts
• Use product usage and adoption data to identify client friction and design micro-learning videos, in-app guides, walkthroughs, and tooltips
• Track guide and content performance to prioritize work and demonstrate impact
• Maintain learning materials using adoption data and learner feedback
• Support knowledge base and in-app content structure, taxonomy, and editorial quality
• Edit SME and departmental content for consistent style, structure, and terminology
• Partner with product management and engineering on product changes and documentation standards
• Document APIs, JSON, authentication protocols, webhooks, system integrations, data flows, and SaaS interoperability
• Use documentation-as-code practices and identify automation opportunities
• Apply basic HTML, CSS, and JavaScript to format and publish content

Explore Product Education Specialist – Instructional Designer,… at Net Health. Review requirements and application details.

Technical Writer jobs in Pennsylvania

Product Education Specialist – Instructional Designer, Technical Writer