Telesales

• Support customers with clinical product information, educational information, clinical training programs, and resources
• Engage pharmacies, medical groups, and physician offices to support population health and high-potential business opportunities
• Identify customer needs, align products and services, support pull-through activities, and demonstrate value and improved health outcomes
• Ensure activities comply with Company policies and US laws and regulations
• Report to the Customer Team Leader and collaborate with Vaccine Field Sales and Vaccines Pharmacy Account Executive teams
• Conduct 60% of HCP engagements remotely and travel for 40% of engagements and quarterly company meetings
• Manage accounts and contracts through collaborative business planning and customer business reviews
• Optimize vaccine purchases and inventory using contract terms and historical ordering patterns
• Establish and track account performance metrics and adjust plans as needed
• Apply vaccine portfolio, competitive brand, immunization recommendation, and protocol knowledge
• Manage customer supply, product transition, and back-order challenges
• Build customer trust and deliver value through high-quality sales engagements
• Collaborate with customers and Field Sales counterparts to provide information and solutions
• Develop value rationales for Company Vaccines and commercial offers
• Ask strategic questions to understand healthcare needs and position vaccines and offers
• Segment and prioritize assigned customers based on characteristics and buying behaviors
• Allocate marketing and field resources to execute sales and marketing plans
• Communicate clinical information and commercial offers in a customized, customer-relevant way

Telesales jobs in Connecticut

Customer Representative, Telesales