Trainer

• Coordinate and maintain a comprehensive RCC training plan and master calendar for onboarding, annual, refresher, and role-specific training across all shifts and service areas
• Schedule instructors, rooms, virtual sessions, materials, and staff enrollment, including repeated or alternative sessions for nights, weekends, holidays, and 24/7 coverage
• Deliver assigned instructor-led training independently or with co-trainers, in person or virtually, using approved curricula and adult-learning practices
• Coordinate training for Crisis Care, Crisis Residential, Behavioral Health Urgent Care, Sober Support, Mobile Crisis, Crisis Line, and other RCC staff
• Partner with RCC managers and supervisors to develop new-hire learning plans, identify prerequisites, and verify required training completion
• Maintain training records, rosters, attendance, certificates, competency documentation, and other required evidence
• Monitor due dates, expirations, missed classes, and overdue training; provide reminders and escalation reports
• Prepare training compliance dashboards and status reports; support audit and accreditation readiness
• Collaborate with clinical, nursing, medical, safety, security, and subject matter experts to coordinate crisis-specific instruction, simulations, and drills
• Assist with developing, revising, and distributing training materials, job aids, presentations, and evaluations
• Evaluate training effectiveness through feedback, completion data, and competency results; recommend improvements and corrective training plans
• Communicate schedule changes, cancellations, training requirements, and completion expectations to leadership and staff
• Provide virtual learning platform and learning-management-system registration and troubleshooting support
• Participate in Training Team and RCC operational meetings, professional development, and other assigned duties

Explore Trainer II at Oakland Community Health Network. Review requirements and application details.