Training Specialist

• Develop, implement, and maintain comprehensive training programs for the ECM Quality and Training Department
• Coordinate and deliver training on ECM core competencies, program standards, documentation requirements, and cultural sensitivity
• Conduct onboarding for new ECM team members and facilitate ongoing training for existing staff in accordance with CalAIM and DHCS guidelines
• Assess and evaluate training effectiveness using assessments, feedback mechanisms, and performance metrics
• Participate in internal and external audits and assist with performance improvement plans
• Liaise with internal leadership and external stakeholders, including community-based organizations and health plans, to identify training needs and align with ECM objectives and Medi-Cal regulations
• Maintain training records and ensure staff meet continuing education and compliance obligations
• Create and disseminate training materials, job aids, and guidance documents
• Support quality improvement initiatives by integrating lessons learned and best practices into training protocols
• Collaborate cross-functionally with Quality/Education and ECM operations leaders
• Own training projects in collaboration with the Director of Training and Quality
• Monitor CalAIM policy changes, ECM provider mandates, and workforce development trends
• Work with Vynca patients/clients remotely and/or in person
• Occasionally travel for job duties, training, or company events

Training Specialist jobs in Arizona

Training & Development Specialist