Vice President

• Develop and manage the Belgium and Netherlands Claims Department in an efficient, effective and scalable manner
• Deliver a high level of customer satisfaction and claims experience through direct and indirect business claim handling procedures and risk management processes
• Provide insight and analysis on complex high-profile/high-exposure losses
• Manage metrics and reporting requirements
• Deliver agreed claim service to clients and brokers in a timely and professional manner
• Negotiate claims settlements and establish adequate claims reserves
• Ensure adherence to Corporate Governance standards, the Risk Management framework, related risk analysis and investigation procedures, and the Insurance Claims Handling Manual
• Monitor service providers’ KPIs and ensure smooth operation of outsourced claims handling
• Participate as a senior leader in the wider global Sompo claims team
• Mentor and train junior team members and manage the most senior team members
• Ensure the claims function works closely across the company
• Provide management information to continually improve underwriting quality
• Foster and manage relationships with key clients and brokers
• Manage relationships with TPAs, outsource providers, panel lawyers and adjusters

Vice President jobs in Netherlands

VP, Head of Claims