Vice President

• Guide programs to identify Non Standard Requests (NSRs) and solution deliverables in target-state models and operational workflows
• Coordinate delivery across functional areas to deliver standardized solutions
• Manage solution operations across the end-to-end lifecycle and bring relevant teams and stakeholders together
• Ensure client requirements are captured in detailed Business Requirement Documents (BRDs) and align with the agreed offering
• Present out-of-scope requirements at change control forums and the Alpha Design Council
• Lead the specific client Content Authority locally in EMEA
• Manage items that may affect the operating model or project timelines
• Ensure RAID items are managed, documented and closed to resolution
• Drive program efficiency and standardized oversight models
• Uphold risk and resource management principles, legal guidelines and internal policies
• Foster healthy internal and external program relationships
• Capture project differences and Non Standard Requirements in client and workstream engagements
• Complete BRDs and obtain and track client sign-off
• Identify and track design challenges
• Produce end-to-end process flow documentation
• Report status on IT end-to-end deliverables
• Provide design-related inputs to IT builds
• Prepare project escalation summaries for Client Implementation Executives and the Global Design Council
• Perform project solution tollgate reporting
• Deliver solutions on time, within budget and with maximum client and organizational value

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