Wellness Coach

• Conduct scheduled one-on-one wellness coaching sessions, averaging approximately six sessions per day
• Support patients throughout their full wellness journey, from onboarding and early progress through goal achievement and long-term maintenance
• Review patient intake forms and physical activity logs before sessions to prepare individualized coaching guidance
• Provide personalized, non-clinical recommendations related to nutrition, physical activity, routines, habits, and overall wellness
• Help patients work through plateaus, stalled progress, weight-loss impediments, and other challenges
• Help patients remain engaged and supported throughout their journey
• Respond to team queue tickets and complete Wellness Referral outreach projects
• Complete Wellness Reviews and conduct appropriate outreach to patients experiencing little to no progress
• Request completed intake forms and confirm appointments via email
• Identify patients who may benefit from additional medications, supplements, or wellness solutions and provide education about available options
• Send individualized post-session follow-up emails with session highlights, successes, challenges, recommendations, and action plans
• Track session discoveries, outcomes, and action plans in Google Sheets
• Document additional pertinent session information in Zoho Notebook
• Collaborate with internal teams when patient needs require additional support or escalation
• Maintain professional, compassionate, and consistent communication throughout every patient interaction