A&O IT Group

Security Engineer

• Develop and execute a territory plan for UAE enterprise and strategic accounts
• Map white space, key stakeholders, and buying centers
• Build and manage a healthy pipeline aligned to quarterly and annual targets
• Create multi-threaded executive relationships
• Lead complex sales cycles for professional and managed security and technology services
• Run discovery, solution shaping, value articulation, and ROI/TCO narratives with senior client stakeholders
• Recruit, enable, and co-sell with key partners
• Drive deal registration, joint go-to-market, and partner-led pipeline
• Orchestrate partner technical, presales, and marketing resources
• Build trusted advisor relationships with C-suite, security leaders, IT operations, and procurement/commercial teams
• Navigate UAE procurement processes, including tenders, RFPs, RFIs, vendor pre-qualification, and contract reviews
• Coordinate internal legal, finance, and delivery approvals
• Apply structured qualification methods such as MEDDICC, SPIN, and Challenger
• Maintain accurate CRM hygiene in Microsoft Dynamics 365
• Own pricing, proposals, statements of work, and risk mitigation
• Drive compelling bids with presales and solution architects
• Land, expand, and renew multi-year service contracts
• Identify cross-sell and upsell opportunities across security, cloud, network, data, and compliance services
• Conduct QBRs/EBRs with clients and partners
• Track outcomes against success metrics and SLAs
• Drive revenue growth for A&O IT Group's security and technology services portfolio across the UAE

Sales Manager – Enterprise Security, Technology Services

Field Engineer

• Attend assigned customer sites within the agreed service area to diagnose and resolve hardware and end-user IT incidents
• Perform onsite repairs and component replacements for desktops, notebooks, Chromebooks, thin clients, displays and docking devices
• Collect, check and manage allocated parts from designated pickup and drop-off points
• Use diagnostic tools and applications to identify root causes, complete repairs and record outcomes
• Keep customers informed during visits and report access problems, unavailable customers, parts issues and additional parts needs
• Update work orders with actions taken, parts used, visit outcomes and closure information
• Follow customer site rules, health and safety procedures, information security requirements and A&O conduct standards
• Deliver mobile field support across customer sites on the UK mainland, including regular travel to other areas and parts collection points

Field Service Engineer – IT Break Fix

• Develop a strategic and pragmatic view of enterprise security
• Conduct detailed security assessments, including vulnerability analysis, penetration testing and red team engagements
• Assess client-facing and internal environments
• Create technical reports
• Work on multiple projects across different industries
• Collaborate with the Corsaire security team and clients
• Advise on mitigation of discovered flaws
• Implement state-of-the-art security mechanisms
• Support multiple stakeholders and provide quick responses and timely follow-up
• Provide technical details and act as an industry subject matter expert in high-pressure situations
• Communicate complex technical issues to business and technology contacts

Sales Manager – Enterprise Security, Technology Services

Field Service Engineer – IT Break Fix

Cyber Security Consultant