A Place for Mom

Inside Sales

• Manage a pipeline of families who have previously engaged with A Place for Mom and guide them toward a move-in decision
• Execute high-volume outreach by phone, text, and email to re-engage and advance families
• Move families from tour to decision, including scheduling additional tours and providing new referrals
• Apply a structured follow-up cadence to maintain engagement and prevent pipeline stagnation
• Build trust, understand family needs, and guide them to best-fit care options
• Partner with senior living communities and care providers to coordinate tours, share feedback, and support move-in conversion
• Maintain accurate, real-time CRM documentation of pipeline status, next steps, and forecasts
• Meet or exceed monthly sales targets and conversion expectations
• Participate in coaching, call reviews, and training
• Work with families searching for senior care through A Place for Mom’s platform and provider network

Senior Inside Sales Advisor – Eastern Time