ACCESS - Arab Community Center for Economic and Social Services

Case Worker

• Provide advocacy, culturally appropriate health education, and information about assigned program objectives to clients and communities
• Provide care coordination, case management, and system navigation to assure access to care
• Build individual and community capacity by teaching people how to manage their own health needs
• Conduct individual and community assessments to determine needs and identify risks
• Conduct outreach, including home visits, to provide education, assessment, and social support
• Document services in compliance with the agency’s quality assurance plan
• Report program progress at required intervals according to funding guidelines
• Create educational and program marketing materials, including newsletters, Facebook content, and website content
• Analyze programs and identify participant characteristics
• Organize activities and fundraising events supporting program objectives
• Maintain agency confidentiality and client privacy
• Maintain current knowledge of services provided to clients
• Follow funding source requirements and applicable CARF standards
• Facilitate delivery of the ACCESS Diabetes Prevention Program, provide participant support and services such as blood pressure measurement and diabetic foot care, and maintain curriculum fidelity
• Serve as a cultural bridge among individuals, communities, and health and social service systems
• Travel to community locations for program delivery and/or deliver programs virtually
• Attend training events, meetings, and conferences as needed for funding requirements
• Translate and interpret information for non-English-speaking clients as needed
• Conduct presentations for audiences of varying sizes and demographics
• Assist clients with enrollment in programs, services, and benefits and refer clients to outside services when needed
• Operate standard office equipment and required software applications
• Perform other assigned duties and responsibilities

Case Worker – Health Educator