Accounting Aid Society

Call Center Representative

• Handle incoming and outgoing calls related to clients seeking information or assistance
• Provide clear and accurate information about services offered
• Perform screening to understand client needs and determine eligibility for services
• Schedule appointments for tax services or other relevant programs
• Provide high-quality customer service and support clients during interactions
• Direct clients to appropriate agency resources or external partners
• Maintain accurate records of client interactions, appointments, and services provided
• Collaborate with the call center team and other departments to ensure smooth operations and task completion

Explore Seasonal Call Center Representative at Accounting Aid Society. Review requirements and application details.

Open roles

Seasonal Call Center Representative